Privacy Policy

Background/Purpose

The Thrive School website is intended as a resource for individuals and organizations interested in information about Thrive School. This policy is to provide direction with respect to the requirements of Alberta's Freedom of Information and Protection of Privacy (FOIP) legislation as it applies to Thrive School.

Policy Statement

Thrive School respects and complies with all Canadian requirements to protect identifiable information about you ("Personal Information"). The purpose of this Privacy Policy is to inform you about why we collect and how we use your personally identifiable information ("Personal Information"), and to provide you with contact information should you have any questions or concerns about Thrive School’s privacy practices.

Thrive School protects the Personal Information that you provide to us. Thrive School collects, uses and discloses Personal Information that you supply only in order to provide you with the services you have requested. This information is only obtained if you supply it voluntarily, usually through contacting us via email, through a contact form or registering in a secure portion of the site (such as online registration forms).

What We Collect

Our primary goal in collecting Personal Information is to provide you with efficient and effective service. This allows us to provide features that meet your needs, and to customize our service to make your interaction with Thrive School easier. Thrive School recognizes that you may have provided, and may continue to provide us with Personal Information in one or more ways, including interacting with Thrive School administrators and teachers, visiting our website, completing forms and sending email.

Personal Information that Thrive School collects includes information such as you and your child's name, address, telephone numbers, and birthdate. When you choose to participate in surveys, you may also provide additional Personal Information.

How Your Information is Used

Thrive School may use your Personal Information for the following purposes:

• Responding to your requests for information regarding Thrive School;
• In order to provide you with phone, text message and email information regarding student or school information;
• Improving our service by better understanding your needs;
• To conduct satisfaction surveys;
• When you express consent, we will add your name and contact information to our school directory listing;
• When you express consent, we will share your name and contact information with the School Council;
• To cooperate with law enforcement enquiries, we may be required to disclose information about you to government officials in response to claims or legal processes. Such disclosure may be required to protect you or us from illegal activity or liability, or to protect the property of Thrive School or the safety of its employees or others.

Disclosure of Use

Thrive School does not sell or trade your Personal Information to third parties.

Thrive School may provide its third party service providers and processors with access to your Personal Information. These service providers may include: our data warehouse and web developer, who may provide support communications; internet service providers who administer our web page, provide internet services and host our facilities; and research consultants that assist Thrive School with understanding needs and interests by conducting surveys. Thrive School only shares your Personal Information to the extent of performance of such services. Thrive School has implemented safeguards to ensure that our service providers treat Personal Information in a way that is consistent with the terms of this Privacy Policy and that it is never used except to fulfill services to Thrive School.

When you express consent, Thrive School will disclose your Personal Information to third parties in order that you may access third party content services and participate in third party promotions.

Thrive School may also disclose your Personal Information as permitted or required by law. For example, Thrive School will disclose Personal Information to those governmental bodies who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of competent jurisdiction, and to comply with record production requirements.

Your Consent

By choosing to provide Thrive School with your Personal Information you are consenting to its use in accordance with the principles outlined in this Privacy Policy and as outlined at the time you are asked to provide any Personal Information. Thrive School may contact you by phone or email in order to provide you with information about school events and significant issues that Thrive School believes may be of interest to you. You can choose to unsubscribe to these updates or from having your Personal Information used for research purposes.

Consent Withdrawal

You may withdraw your consent by calling the Thrive School office during business hours.

Please note that if you do not consent to Thrive School's use and disclosure of your Personal Information, this may affect our ability to provide you with particular services.

Automated Information and Cookies

A cookie is a small bit of text used by a browser to store information. When you visit a site that uses cookies, the web server will request permission to pass a cookie to your browser. If accepted, it will occupy only a few bytes on your hard drive and can improve your web surfing experience. Thrive School uses cookies to track customer visits through our site. Cookies cannot profile your system or collect information from your hard drive, and although you may receive cookies from many different sites, each cookie can only be read by the web server that originally issued it. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies.

We may aggregate Personal Information and remove any identifying elements in order to analyze patterns and improve our promotional efforts, to analyze website use, to improve our content and offerings, and to customize our site's content, layout and services.

We gather specific usage information like the number and frequency of visitors to this site. This information may include the URL you just came from, the URL you next go to, what browser you are using, and your IP address. We only use such data in the aggregate. This collective data helps us determine how much our web users use parts of the site, and do internal research on our users' demographics, interests, and behaviour to better understand and serve you.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Changing Information

You can access and review your Personal Information held by Thrive School and make corrections to it. Please call our office during business hours. Please note that we may request Personal Information from you in order to authenticate your identity before providing you with access to your Personal Information or complying with any request to correct or update your Personal Information. Thrive School reserves the right not to change any Personal Information but will append any alternative text the individual concerned believes appropriate.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Thrive School makes no representations or warranties with regard to the sufficiency of these security measures with respect to on-line activities.

Links to External Content

The Thrive School website may link or direct you to other websites, services or external content resources which are outside of our control. Thrive School is not responsible for the content or privacy practices of other websites and encourages you to examine each site’s privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

Our Sites may link or direct you to other websites, services or external content resources which are outside of our control. Once you have left our Sites, we cannot safeguard and are not responsible for the protection and privacy of any Personal Information which you provide on other websites. These other websites may send their own cookies to your device and may independently collect data or solicit Personal Information. Please review the applicable terms of use and privacy policies for those other websites.